We are constantly upgrading our warehouse to offer you the fastest possible shipping.
When you have placed your order, you choose the carrier of your choice. This carrier comes daily to our warehouse to collect the packages that we entrust to him, then you receive a tracking number to follow the delivery of your package.
We ship packages within 48 hours on average, which means that we deliver your order to the carrier you have chosen within 2 working days (except for exceptional closure, public holidays, bad weather, sales period or major promotional operation).
A tracking number will be sent to you (eg Colissimo: 8V80447000000) by e-mail when your order is shipped, i.e. delivered to the carrier of your choice. Thanks to it, you can track your order at any time. Your order will be delivered to the address you have indicated or to the chosen relay point.
In case of absence, a slip left in your mailbox will allow you to collect your package from your post office or to contact the carrier to reschedule a delivery.
If your order does not reach you on the scheduled day or if there is any problem, do not hesitate to contact us by e-mail at firstname.lastname@example.org or by phone at number 0161308967.